Our reputation is built on years of satisfied customers. Customer satisfaction is our top priority and we are proud that our client base is largely from referrals.
“This company has the highest standards for customer service and customer loyalty. They are a fair and honest small company that puts the customer first. All employees are courteous and very knowledgeable about their specific topic. They have worked day and night to solve my complex water/well problems. A++”
(Angies List)
“We hired Banner water to installed a new holding tank and water softener based on reviews and we are glad we did! We had three quotes and Banner Water was the only company that followed up with us after the initial consultation. The technician had to run to Home Depot for an item he did not have since they had to do extra work for the install of our home exterior. We were told it would take 4-5 hours but it took close to 6 for the complete install. I was afraid they would have to charge us extra from their initial quote but they did not. Automatically that was an A+ in my book. I would highly recommend them.”
(Angies List)
“I just had Banner install a softener at my home. I wanted a custom installation with untreated cold water at my kitchen sink for drinking. Sean understood what I wanted and sent Dennis to install. As I was talking to Dennis he realized I wasn't enthusiastic at the prospect of adding salt to the treatment system in my crawl space where the conditioner is located. Dennis offered to put the brine tank in a more accessible location in my basement, rather than right next to the rest of the equipment. With this solution I won't have to drag bags of salt into a crawl space to refill the system. Needless to say, this made me very happy. They offer a delivery service for salt, but with this solution I won't need it for many more years. When I do need that service, I'll get it from Banner! ”
(Yelp Review)
“I would highly recommend this company. They first off return phone calls, which others companies lack. It started with me looking for a part at a store and the salesperson said call Banner Water. At first I Emma's hesitant, is this guy work on commission. But I called, they came out and gave me an estimate. I had 2 other companies come out and give me estimates. Banner beat the prices. Beat one company by almost 1/2. Everyone in the company is very professional, and did great work. And they won't over sell you on things you don't need. I would recommend them to anyone that asks. ”
(Yelp Review)
“Banner Water got here the day I called even though they scheduled me for a week from today. Repairing as I type. Explaining how it all works, what's needed, etc top notch professionalism.”
(Yelp Review)
“These folks are absolutely the best! Called them at 7.35am on a snowy day and by 10.30am (less than 3 hours later) they had removed & replaced my well pump & our home had running water! The technician, John, was extremely competent & thorough. He was able to replace our deep well (350 ft) pump by himself, all while working in a snowstorm. There is no reason to use anyone else if you live in the area. Already have reserved their services for the Spring when our water softener & iron remover cartridges will need refreshing. Thank you so much for your fine, professional work.”
(Yelp Review)
“Definitely highly recommend this company, for well or water treatment, and for general all around good business!! We recently had a problem and gave them a call. They provided excellent advice as to the correct root cause , thus saving us the expense of a plumbers call.”
(Yelp Review)
“The people here are very responsive, even on weekends. Quick response is important with things like the water in your home (or lack thereof). The people are professional, and so far seemed to have done a good job with the well and water systems in our home. I get the feeling that they are not the cheapest contractors you can get, but the guys seem upstanding and competent, which is worth a lot. There is definitely something to the saying that you get what you pay for. I would not hesitate to call Banner Water for a quote if you have any issues with your well or water systems.”
(Yelp Review)
“Sean and company put in a system to take the rust stains and sulfur odor out of our water. The system had a few hiccups, but they came back and made the adjustments. System works great - wish we had done this years ago. Price was reasonable and my neighbor had a good experience with them, too.”
(Yelp Review)
“Had a well pump replaced during the winter a few years back between Christmas and New Years; had a water softener installed a couple years back and also recently had an expansion tank replacement. A+ outfit. Highly recommended.”
(Yelp Review)
“Great Service-Very Knowledgeable. We used this business to place a water radon system and they were excellent and very service-based. Sean answered all questions and gave good advice. I highly recommend them for any water service you may need!”
(Yelp Review)
“This company has the highest standards for customer service and customer loyalty. They are a fair and honest small company that puts the customer first. All employees are courteous and very knowledgeable about their specific topic. They have worked day and night to solve my complex water/well problems.A++”
(Angies List)
“Scheduled Banner water to service my iron separator. They were able to perform the service well and at a reasonable price. There was no clean up necessary and they arrived as scheduled. I would recommend Banner to anyone who needs water treatment system service.“
(Angies List)
“Put a new water softener system in. They also brought us up to code with a dry well. They did a fantastic job and I would HIGHLY recommend them to anyone that needs water help!! Pleasure to do business with all around. A++++”
(Angies List)
“I contacted the Banner team about installing a water filtration system that would remove the discoloring iron from my water. Sent them an initial email with a copy of my water analysis, had a phone call the next day with a visit from a tech to check out our house scheduled for the next week. Once we decided what was needed the install was scheduled within a week. I was not home when the guys came for the initial install but my partner said that they were on time and worked quickly. They explained how the set up worked and to let them know if there were any problems.”
(Angies List)
“We live in a old house with an old plumbing system and encountered an issue, called, and it was fixed within 2 days. The guys have been out a couple of times since to adjust the system as it evidently takes a bit of use to figure out what settings are the best based on your personal use. They have been wonderful - extremely responsive, polite both in the office/when calling and their techs, and often early to show up. I would absolutely recommend their services.”
Angies List)
“We were/are extremely pleased with Banner Water. All work was done very professionally with prompt and courteous workers. They went above and beyond to get the job completed. I was both surprised and pleased with the personal attention from the staff. My husband was in and out during the day while the job was being done and he only had good things to say about the two men who worked on our well.”
(Angies List)
“I gave them an A for price because I felt they were very reasonable. I always get 3 quotes for jobs that require more than $1,000. The other two companies were outrageous.”
(Angies List)
“An electrical issue fried my water pump and associated hardware. We called Banner and as it was an emergency (huge snow storm was coming the next day) they were at the house in a couple of hours. The technician was knowledgeable and efficient.”
(Angies List)
“The initial call they came and adjusted the pressure valve no charge. While tech was here I asked about new expansion tank and putting in a shut off valve so that I could change the water filter without draining system. They come out and and did a great job. They relocated tank and made a much neater arrangement of piping. Very satisfied.”
(Angies List)
“We woke up to no water pressure. I called Banner and they came out two days later, replaced the pump at the bottom of the well and identified a problem with the tank bladder as the problem. Subsequently replaced the tank and installed a softener for us. Everything is working (so far) and our water pressure is better than its ever been. Good experience.”
(Angies List)
“When Sean showed up here his main concern was getting the water back on for my family (not getting paid). My experience with Sean and all of the guys who worked either for Banner water or with him to take care of the problem was outstanding. Great quality work at a great price. Thanks Sean cant say it enough.” (Super pages)
“We had banner replace our tank and culligan system. He quoted me a fair price. I told him I did not have all the money to pay. He said he knew where I lived and didn't think I would run away. They installed the new tank and system quickly and cleanly.”
(Super pages)
“We did not pay as quickly as I would have liked and they were very patient. A year later we had a water problem. Sean sent one of the guys out who replaced the pump and had us back in business. Again they have been patient with payments. I refer them constantly in my business and have NEVER been disappointed. Call Banner.”
(Super pages)
“Had Banner out to look at my water treatment system and they did some maintenance on the system and got everything running efficiently again. Very knowledgeable and explained to me how everything worked. Very good to work with.”
(Super pages)
“I also had a problem with an unnamed company in Stafford Springs. After spending $2,400 on a water softening system that did not work, I had to use a consumer advocate and the state Dept. of Consumer Protection to get my money back. The other company had told me to wait out the red water, Banner didn't leave until we were crystal clear. System continues to work without a hitch for less. A few years later our well pump died. I called Banner Water from work and by the time I got home I had a new well pump and a reasonable bill. I would also add they were very understanding and considerate about working with me on many small payments over a long period of time. So to summarize, choosing the wrong company can be a nightmare. Banner Water is honest, fast, they do high quality work, and they are very considerate.”
(Super pages)
“WE LOVE SEAN AND HIS TEAM! Thought we had a problem with our pump, called the company who installed it. They suspected a clogged jet, but couldn't find our well (not on our house specs) and said they would probably have to come back with a backhoe and dig up our yard. After friends' recommendations I called Sean, who came right out to check it. He was AWESOME! He diagnosed a leak in our well, and after some searching, suspected where our well was, and gave us a quote. Came out on Saturday with Ed, found our well which was buried 8 feet down and unmarked (!!) leaking so badly the ground around it was literally pouring water, fixed everything and all while my 2 kids watched in fascination. He had our water running the same day, was true to his word on cost, and Ed was just Fabulous! Thank you for such a positive experience! We will use Banner from now on, and recommend them to all our friends. If I could give more than 5 stars, I would!.”
(Super pages)